The CIS is important if you are thinking of buying a new internet product or service, telephone or mobile.

It helps you compare features and prices from different telcos. It also tells you what to expect, such as:

• what is included in the product, service or plan, and what is limited or excluded
• the fees and charges for the product or service, even if it is a ‘free’ offer
• how long the minimum contract lasts
• how much it costs to use national or international roaming (mobile only)
• what to do if you have a complaint

Each of our product pages will inclide the CIS for the product you are considering. In addition you will find a list of the various CIS for the products we offer below.

Please contact us is you have any questions about our CIS.